Customer Support Centre

Our Customer Centre is here to help ensure the highest levels of communication and satisfaction for our customers. It’s important to us that you know you can get in contact with us and we will solve any problems and answer any questions you might have. Our business is making yours easier, and giving you the support you need is a big part of that.

From the Customer Centre, you can log in and raise support cases, and one of our support staff will get in touch with you to fix any issues as soon as possible. You can also see and update all of your existing cases, so you know exactly where you stand.


  • Enter trouble tickets by logging onto our site
  • Access customer support tools
  • Update your profile, view case histories, check your case status and place new requests around the clock
  • Get instant confirmation of service requests with a case number
SiliconCloud Customer Support Centre